*** EMMY AWARD for outstanding cinematography***
This video shows viewers how unresolved workplace conflict causes stress, frustration and lost work time resulting in delayed decisions, increased mistakes, employee turnover, illness and absenteeism. Resolution techniques are presented. Part of the famous Toastmaster's Series of business videos that offer excellent production values, dramatizations, quality of information, all at great prices.

*Includes 38-page Guide
*A Leader's Manual available for $17.95 US or $21.95 CDN

*The DVD is also available in Spanish