This series will provide your healthcare team with everything they need to know about building effective teams, problem solving and conflict resolution, as well as leadership. There are three programs in the series:

BUILDING EFFECTIVE TEAMS
Focuses on three key ingredients of effective teams: a culture of trust and collaboration, a commitment to a common goal, and mutual accountability. Discusses the importance of team evaluation and some basic concepts for teambuilding in the workplace. 21 minutes
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PROBLEM SOLVING AND CONFLICT RESOLUTION
Addresses the need for solid problem solving strategies and conflict resolution skills in the workplace. Identifies the structural factors that can cause conflict and looks at practical ways for resolving them. Also focuses on the role of personal responsibility in conflict resolution, offering some basic communication tools that staff can use in any workplace.
22 minutes
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LEADERSHIP
The importance of solid leadership in the team process is the focus of this program. It discusses the primary tasks of effective leaders and how these are central to setting the tone for teamwork. The program demonstrated the value of role modeling and identifies the personal qualities commonly found in effective leaders. 19 minutes
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*Closed Captioned