An old philosopher once said: "One mouth, two ears," meaning (we think) that we should listen at least twice as much as we speak. It seems so easy to do and yet it can be oh so difficult! In this program you'll discover the basic principles and techniques needed to become an active listener and better communicator in both your business and personal life. You'll learn to handle the tough situations by really understanding what has been said. You'll have the confidence needed to solve the difficult problems and react without misunderstanding. Persuasion is also a part of listening and you will learn how to become even more persuasive just by listening correctly. You'll develop the skills necessary to become a level one listener (the best!) and an understanding communicator.

*This how-to training program comes with a DVD, CD audio CD and the book "Listening, The Forgotten Skill".

*Closed Captioned