Explores the nature and significance of cultural variations in manners, dress, and public behavior. It covers such topics as paralanguage, proxemics, speech patterns, conversation styles, power issues, prejudice, and intercultural miscommunication.

Covers all of the following eight topics:
I. Culture: Defining culture; Values, Attitudes & Beliefs; Cultural Patterns. Cross Cultural Communications.
II. Geert Hofstede’s Cultural Patterns: Individualist / Collectivist; Uncertainty Avoidance; Power Distance; Masculine / Feminine.
III. E.T. Hall’s Perceptions: High-Context Cultures; Low-Context Cultures.
IV. Language: Definitions; Emblems;
V. Cultural Perception of Time: Monochronic (M-time); Polychronic (P-time);
VI. Medical Treatment: Biomedical; Personalistic; Naturalistic.
VII. Barriers to Cross Cultural Communication: Ethnocentricity; Prejudice; Stereotyping.
VIII. Remembering the Three Cs: Courtesy; Civility; Compassion. IX. Summary.

*Closed Captioned