DIFFICULT CLIENTS, CHALLENGING SITUATIONS

*Featuring Kevin Nadal, John Jay College of Criminal Justice
While counseling programs train their students to enter the world of counseling, sometimes these beginning counselors find themselves in difficult and uncomfortable situations. This video addresses some of those challenging moments in session, where a counselor has to think quickly and respond appropriately.

The vignettes address the following issues:
1.The client who wants the counselor to make all decisions for her.
2.The client who picks up his phone in the middle of session.
3. The client who makes unintentional racist/homophobic/sexist remarks in session.
4. The client who nervously talks non-stop, without giving the counselor a chance to interject.
5. The client with inappropriate space boundaries.
6. The mandated client who won’t talk in a session.
For each vignette shown, there are multiple responses offered, allowing the viewer to decide which one might work best.
This is a must-have training video for the new counselor - and can even offer helpful advice for the experienced counselor!


#14842/1410DVD201130 minutesPrice: $149.95 Streaming available



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