Different backgrounds result in different points of view... and doing things differently doesn't mean they're being done wrong. That's the reality of a diverse society. In this training program viewers learn to appreciate the real value of these differences in people and learn to put cultural diversity to work as a beneficial resource. The days of the insular marketplace are over. The worldwide economy is a fact. To compete requires creativity and openness to change. Cultural diversity brings fresh ideas and a variety of insight to any company or organization.

Viewers learn how to:
Communicate more effectively with individuals from diverse cultures; Mentor individuals from different backgrounds; Be sensitive to older employees within their organization - culture is not just race; Build foundations for teamwork; Deal with the varying perspectives of individuals from diverse cultures; and, Resolve conflicts by focusing on the common goal.

The package includes the video, audiocassette and copy of the book "Cultural Diversity in the Work Place" by Sally J. Walton, which is part of the Business Skills Express Series published by The McGraw-Hill Companies.