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INTERPERSONAL COMMUNICATION WITH PEOPLE OF DIFFERENT AGES
Emphasizing the role of respect in all interpersonal interactions, this program examines communication with individuals of different ages and considers the ways in which human development affects communication abilities. It outlines the developmental psychology and life-space perspectives of human development and explains that age groups are social constructs. The program explores the role of positive and negative stereotypes in age-related communication, outlines the natural reasons individual create and use stereotypes, shows how stereotypes provide categories that offer cues for appropriate behavior, discusses the limits of stereotypes, and teaches how to employ stereotypes and the recognition of their existence to treat people of all ages as unique individuals. The program also offers skills and techniques for communicating with individuals of different ages and provides specific guidelines for modifying communication to enhance interpersonal interactions with infants, toddlers, adolescents, and older adults.