POWER OF POSITIVE DISCIPLINE (For Managers)
*2009 Telly Award Winner!
You have a discipline problem with an employee. You've tried looking the other way. You've tried gentle reminders. Maybe you've even tried getting mad. Nothing changed. So now what do you do? How do you handle the situation in the best possible way for the employee and for your organization?
This program gives you six steps of positive, progressive discipline which begin with coaching and escalate to stronger measures only as needed to solve the problem. In many cases, employees will respond early in the process. But if not, the later steps help you address continuing performance shortcomings calmly and professionally. You'll see the best ways to: Clarify what's expected; Convince the employee that change is necessary; Get the employee's agreement to change; and, Come up with an action plan together.
This process is not intended as punishment. Instead, these steps help employees satisfy expectations - and possibly save their jobs. And if they do not have a commitment to improve, you will know that you have given them a fair and legal opportunity.
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