EFFECTIVE COMMUNICATION PRACTICES FOR HEALTHCARE PROFESSIONALS SERIES (4 Programs on one DVD)
This series describes different techniques that can be used to impart knowledge and facilitate learning, provide support to patient and family members when serious or life-threatening illness or injury is diagnosed, and to help loved-ones cope with unexpected death.
There are four programs in this series:
COMPONENTS OF EFFECTIVE COMMUNICATION (21 minutes)
BLOCKS TO EFFECTIVE COMMUNICATION (23 minutes)
DELIVERING BAD NEWS (24 minutes)
APPLICATION OF THERAPEUTIC COMMUNICATION (21 minutes)
Scenarios are used throughout to illustrate effective communication as well as ineffective communication and its consequences. Tips are provided that describe techniques that are beneficial to the patient as well as staff members.
*Programs are delivered all on one DVD and are not available separately
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