It is well established that gender is a significant factor in perception and communication that impacts interpersonal relationships. We also know that conflict is inevitable in human interactions. This presentation reviews how conflict-management styles differ for women and men in professional settings. Also offers suggestions for positive responses given those gender differences. Understanding these differences and incorporating the suggested responses will give students the tools to resolve conflict in the business and professional setting.

#14043/056730 minutes2008 $79.95

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