GOOD BOSS, BAD BOSS: How to Master the Art of Leadership
*Features Robert Sutton, Professor of Management Science and Engineering, Stanford University
People in power tend to focus on their own needs over the needs of others. They also believe they have a stronger positive influence over their people than they actually do. From peer-reviewed research and case studies, Professor Sutton found truly in-tune leaders share five hallmark characteristics.
Good bosses are "perfectly assertive" - they are aware of people's reactions to them, and adjust, knowing when to push or back off. They have the "attitude of wisdom", dancing on the edge of overconfidence, but with a healthy dose of self doubt and humility. They use a "small wins" strategy, framing big, hairy goals in terms of small, manageable steps. And they eliminate the negatives in an organization, such as competitive superstars or rotten apples. Finally, the best bosses serve as a "human shield", protecting their people from harm, distractions, and indignities.
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