DIVERSITY AND INCLUSION: A Step-by-Step Guide

Filmed on location in a variety of settings, from healthcare to manufacturing, these two courses feature dramatic scenes, first-person interviews, and research grounded in scientific studies that provide new information and model the kind of behavior that contributes to a more positive workplace - for everyone.

The series consists of two 20-minute programs:

DIVERSITY AND INCLUSION: A Step-by-Step Guide for EMPLOYEES
Creating an inclusive environment in the workplace can be a challenge. Employees sometimes clash and don’t work together as well as they should, even when they come from the same background. Add differences to the mix and this friction can get even worse, damaging teamwork and hurting the productivity of the group as a whole.

Fortunately, there are specific skills that can help us smooth workplace interactions and resolve issues that might come up, whether they involve ethnicity, age, gender, sexual orientation, disabilities or anything else that makes people feel different.

Employees learn how to:
Overcome resistance
Welcome newcomers
Make small gestures of support and acceptance
Meet in the middle
Look for opportunities to connect

These skills make it easier for everyone to be more open, more respectful in our behavior, and more willing to help others get the job done.

DIVERSITY AND INCLUSION: A Step-by-Step Guide for MANAGERS
Assembling the right people for the right job is hard enough. But once you have your people in place, how do you get them to work together and form a cohesive team?

This hands-on guide shows you specific steps you can take as a manager or supervisor to improve communication, minimize friction, and reduce unconscious biases that could lead to unfairness and resistance.

These steps help resolve issues around ethnicity, age, gender, sexual orientation, disabilities and more.

Managers will learn techniques for:
Setting the tone
Preventing discriminatory behavior
Accepting each individual
Being a mentor
Extending yourself

This practical guide to establishing an inclusive workplace will help you head off problems, build morale and productivity, and maximize the success of your workgroup by maximizing the success of each individual.

#16190/10052017 $599.95 Streaming Available



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