Returns Policy

KINETICVIDEO.COM wants you to be completely satisfied with your purchase. If you wish to be able to return programs please be sure to indicate "PREVIEW" on your original order rather than "PURCHASE". OTHERWISE YOUR ORDER WILL BE CONSIDERED FIRM WITH NO RETURN. THANK YOU.

IF YOUR ORDER ARRIVES DAMAGED - please let us know right away so we can send you a replacement.

U.S Office

255 Great Arrow Avenue
Buffalo, New York 14207
Toll-Free: 1-800-466-7631
Fax: 1-716-856-7838
Canadian Office
4839 Noble Lane
Battersea, Ontario K0H 1H0
Phone: 416-538-6613
Toll-Free: 1-800-263-6910
Fax: 416-538-9984


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